Problems with excel

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Problems with excel

Unread postby Austen » Thu Aug 09, 2012 7:39 pm

Hi all,

I have the external controls connected and working fine to start and stop the stop watch, im having two problems do,

1, It doesent seem to load the start and stop times in the results window, only the snap times, all i need in the results window is the time for each person from start to finish

2, How can i get the results from the results window to excel, i have followed the online instruction and even searched this forum but every time i bring up the window for excel i have no spread sheets to chose from

Sorry for being a real amateur but if i could fix these two problems this product is exactly what i need

Kind Regards
Austen
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Re: Problems with excel

Unread postby Stopwatch » Sat Aug 11, 2012 2:15 pm

Austen wrote:1, It doesent seem to load the start and stop times in the results window, only the snap times

Yes it's still not implemented.

Austen wrote:2, How can i get the results from the results window to excel, i have followed the online instruction and even searched this forum but every time i bring up the window for excel i have no spread sheets to chose from

Launch XNote Stopwatch as Administrator.
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Re: Problems with excel

Unread postby Austen » Mon Aug 13, 2012 7:37 pm

Thanks for that, Got it all sorted, Everything was going fine until this morning, the external controls i am using are start, sanp to load times in to excel, then i am using the same contact as the start to stop the timing and reseting manualy, my problem now is the contacts im using for the snap are stoping and reseting the timer, any ideas on how to sort this?

Thanks in advance
Austen
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Re: Problems with excel

Unread postby Stopwatch » Wed Aug 15, 2012 3:22 pm

Austen wrote:my problem now is the contacts im using for the snap are stoping and reseting the timer, any ideas on how to sort this?

Check wires' electromagnetic interferences.
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Re: Problems with excel

Unread postby Metta » Sun Oct 14, 2012 6:43 pm

Austen wrote:...every time i bring up the window for excel i have no spread sheets to chose from....


I'm having the same problem now even though:
-- I always open the spreadsheet first and
-- I'm running the app as an administrator.

Any recommendations for troubleshooting this issue? The whole reason I purchased this app was to use the Excel integration feature, so resolving this is very important to me.

Also, each time I launch the app do I need to give the command "run as administrator" (that's what I've been doing so far), or will the command to "run as admin" hold as the default setting for all future launches of the application?

With my thanks in advance,
Metta
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Re: Problems with excel

Unread postby Stopwatch » Sun Oct 14, 2012 6:52 pm

Metta wrote:I'm having the same problem now even though:

What's your OS and Office version?

Metta wrote:Also, each time I launch the app do I need to give the command "run as administrator" (that's what I've been doing so far), or will the command to "run as admin" hold as the default setting for all future launches of the application?

You have to give the command.
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Re: Problems with excel

Unread postby Metta » Sun Oct 14, 2012 7:11 pm

OS = Windows 7 Home Premium
Office Version: I actually have both Windows 2000 and Windows 2010 -- and I just now tested both of them:

-- With Windows 2000, the spreadsheets actually DO show in the window, but the Excel integration window itself flickers every few seconds and does not appear to be stable.

-- With Windows 2010, none of my spreadsheets show in the window, and when I launched the application, I received the following error message:

"Unable to attach to workbook 'my file name.xls' with worksheet 'Sheet1'. XNote Stopwatch is not linked with MS Excel now."

In light of this, what do you recommend?
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Re: Problems with excel

Unread postby Stopwatch » Mon Oct 15, 2012 4:50 pm

Metta wrote:-- With Windows 2000, the spreadsheets actually DO show in the window, but the Excel integration window itself flickers every few seconds and does not appear to be stable.

It has been fixed and will be available in the next release.

Metta wrote:In light of this, what do you recommend?

Use Office 2000. I can't catch a bug with Office 2010 so far.
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